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Our most common FAQ (Frequently Asked Questions) are listed below.
If you're answer isn't here then call Support!
- FAQ: My email isn't coming through.
This often means, your account is full. Your email settings may be set to not remove your email from the server once it is delivered. If you're not sure on how to check this, call Support to sort it out.
- FAQ: My website won't appear.
Have you paid your account? No, seriously, it may be it's not just your website that's down. Can you open other sites? If so, call Support and find out what's happened to your site.
- FAQ: Can I set up a Blog page?
if your domain is hosting at DATAPLATZ, YES! DATAPLATZ recommends WordPress and its popularity will quickly become obvious to you - it's very easy to use! But be aware that integration with your existing website could cause major changes to design. Call Support to look into this further for you.
- FAQ: Can I access my email when away from the office?
Yes, there are many webmail sites and DATAPLATZ recommends MailToWeb.com - just remember your email address and password.
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